FedEx Express has upgraded its FedEx Ship Manager application, enabling customers to synchronize their Shopify, BigCommerce or WooCommerce store with FedEx Ship Manager at fedex.com.
More e-commerce platforms and marketplaces will be added in a phased approach in the near future. The upgrade enables businesses to create shipments and paperwork from their online orders with one mouse click, saving time versus having to manually enter the required data while remaining fully in control during the order-to-label process.
The upgrade is live across 34 countries and territories in Europe and means FedEx customers can now manage their e-commerce shipments in FedEx Ship Manager without the need for manual input to create shipping labels; synchronize orders with their e-commerce platform, meaning tracking numbers and delivery details are automatically visible for their customers; create shipments and print labels for multiple orders in one click; and instantly generate commercial invoices that guide them on the information needed for a smooth customs clearance process.
FedEx Express pointed out that more time spent on the fulfillment of online purchases can mean businesses spend less time on other activities, including more strategic tasks. A survey from logistics company Freightos found that small businesses spent about 500 hours per year managing their freight shipments. In the same survey, 42% of business owners mentioned spending more than two hours on each shipment. Ultimately, these additional hours can translate into additional costs and longer delivery times. A recent FedEx survey among 50 small and medium businesses confirmed that the process of creating an international shipment is perceived to be time-consuming. This application upgrade is designed to significantly decrease the time needed to create shipping labels and thus speed up the entire shipment creation process.
Wouter Roels, senior vice president of marketing and customer experience at FedEx Europe, said, “With the launch of these e-commerce features we strive to streamline shipping for our small and medium customers. As our customers seek to digitalize, their demands grow. We’re on a path to giving them a truly outstanding online shipping experience.”
To keep up with the latest FedEx Express developments, click here.