New Zealand Post pilots multi-brand subscription delivery service

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NZ Post is set to launch a trial for Shipmate, a new service that entitles shoppers to an unlimited number of purchases with no delivery fee from participating online retailers.

Customers simply pay an upfront cost for the service, with Warehouse Group’s brands being the first to be offered as part of the subscription.

Brendan Thawley, NZ Post’s head of customer strategy, said, “A shared problem for both parcel senders and receivers is that often consumers want to buy small things online but the cost of shipping is too high relative to the purchase. We’re working to deliver solutions for both of these groups.

“We’re excited about this new innovation in the New Zealand market and are delighted that four of The Warehouse Group’s brands will be the first to offer the service to their customers.”

The trial will run for two months, with registrations open until August 13 up to a maximum of 5,000 customers. Subscribers must be using the service for personal use only, parcels can weigh up to 25kg (55 lb), and the trial is running for the North Island only.

Pejman Okhovat, CEO of The Warehouse and Warehouse Stationery, added, “Customers have been asking us for better online delivery options, and along with our two-hour delivery trial earlier this year, we’re looking forward to further improving our offering with more developments to be rolled out in the coming months.”

August 10, 2017

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Dan originally joined Parcel and Postal Technology International in 2014 having spent the early years of his career in the recruitment industry. As online editor, he now produces daily content for the website and supports the editor with the publication of each exciting new issue. When he’s not reporting on the latest technological developments, Dan can be found on the golf course or apprehensively planning his next DIY project.

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