Wan Lin, Cainiao CEO, said, “The next decade will unveil new development opportunities for smart logistics, and Cainiao will dedicate our efforts to building a leading global smart logistics network. This includes establishing three long-chain logistics networks encompassing domestic logistics, cross-border logistics and overseas logistics, as well as creating three short-chain businesses in last-mile post stations, logistics infrastructure and logistics technology. The goal is to provide quality and competitive logistics services to our consumers, merchants, platforms and logistics partners.”
Cainiao’s 5-Day Global Delivery service pledges to deliver cross-border parcels within five working days. This will be achieved through full-chain operational optimization and streamlining of workflows across first-mile pickup, line-haul, overseas distribution and last-mile delivery. According to Cainiao, the service is around 30% faster than the industry standard, helping to better meet the needs of cross-border merchants and improve customer experiences.
To deepen its logistics capabilities in key overseas markets as part of its globalization push, Cainiao will focus on key logistics nodes in Europe, North America and Southeast Asia, specifically with a target to establish one to two local warehousing and distribution centers each year.
Cainiao has also announced the launch of a self-operated premium express service – Cainiao Express – which features key offerings such as half-day delivery, doorstep delivery and night-time pickup to cater to market demands. The company will also prioritize the development of three-tiered supply chain products and services, namely Half-Day Delivery for premium warehousing, Next-Day Delivery for smart warehousing, and an economy shipping option.
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