UPU launches new report exploring posts’ role in digital finance solutions

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The Universal Postal Union (UPU) has released a new report examining the role posts play in expanding access to digital finance around the world.

The report, In Post We Trust, has been put together by the UPU’s Financial Inclusion Technical Assistance Facility (FITAF), which assists posts in developing digitized postal financial services.

The report is the first in a series of studies, which will investigate the market demand, policy and regulatory environment, level of innovation, investment, level of trust and value driven partnerships of financial services in countries around the world.

In Post We Trust explores a key factor that helps posts to attract, retain and grow their customer base – trust. The report hypothesizes that increased trust in the post as an institution leads to increased uptake of postal financial services. It also empowers and encourages customers to engage with the post through multiple channels, including digital platforms.

To view the report, click here.

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Helen has worked for UKi Media & Events for nearly a decade. She joined the company as assistant editor on Passenger Terminal World and since progressed to become editor of five publications, covering everything from aviation, logistics and e-commerce to meteorology. She has a love for travel and property and has redeveloped three houses in three years. When she’s not editing magazines, she’s running around after her two boys and their partner in crime, Pete the pug.

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