Independent individuals and small, micro and medium-size enterprises (SMMEs) will now be able to re-sell postal services via a new digital post office platform from BotswanaPost.
The DigiPost app also aims to modernize the nation’s financial infrastructure, fostering economic growth and financial inclusivity throughout Botswana. Through the app, entrepreneurs of any kind can become postal agents, offering a suite of services such as PosoMoney cash withdrawals and deposits, post box renewals, insurance premium payments, Motshidisi funeral plans, airtime and electricity purchases, mobile money transfers, DSTV subscriptions and virtual post box.
BotswanaPost chief corporate affairs and sustainability officer Tebogo Lebotse Sebego said, “DigiPost is a phenomenal income generation solution for the family unit and entrepreneurs in general. It represents a milestone in Botswana’s digital transformation journey. With our innovative approach and strategic partnerships, we are committed to driving progress and prosperity along with social and financial inclusion. Even more so that DigiPost is an integral part of our game changer Posa’it, which provides exceptional experience beyond postal services.”
Digital and financial inclusion
Posa’it is an all-in-one application that offers users a unified interface for easy access to a variety of services offered by the post office. The comprehensive fintech mobile innovation integrates all existing postal apps – PosoMoney, DigiPost and PosoApp – into a single platform for improved control, cost management and business growth focus.
Both PosoMoney and DigiPost have been created in partnership with Software Group, which has been working with the post since 2017 to redefine its service provision to the nation.
With a commitment to fostering financial and digital inclusion, BotswanaPost aims to reach over 500,000 individuals, particularly youth and women, within three years with its PosoMoney and DigiPost offerings.
Secure transactions
Software Group’s Agency Banking service will also take advantage of BotswanaPost’s extensive network of over 136 post offices and kiosks, equipped with over 400 biometric point of sale (POS) terminals, ensuring swift and secure transactions at the last mile. The post office branch network currently facilitates payments for more than 100,000 Social Service Grant Disbursements every month.
BotswanaPost also forecasts over 194,000 new wallet subscribers by year five for its PosoMoney mobile money solution, with an impressive four million monthly wallet transactions.
Software Group CEO Kalin Radev noted, “BotswanaPost stands out as one of Africa’s leading examples of innovation and sustainability within the postal sector. We are proud to partner with them in expanding service portfolios, diversifying revenue streams and establishing their fundamental role in digital financial services for the people of Botswana.”