Author: Helen Norman

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Helen has worked for UKi Media & Events for nearly a decade. She joined the company as assistant editor on Passenger Terminal World and since progressed to become editor of five publications, covering everything from aviation, logistics and e-commerce to meteorology. She has a love for travel and property and has redeveloped three houses in three years. When she’s not editing magazines, she’s running around after her two boys and their partner in crime, Pete the pug.

Michael Holt, FedEx Express senior vice president operations Europe, talks to Postal Technology International about the company’s success in the air freight business and its plans for the future

Postal Technology International spoke to Ian Davidson, president of SMB Mailing Europe at Pitney Bowes, at this year’s Post-Expo event in Stockholm, Sweden about the company’s latest developments and plans for the future

Dr. Franklin Ali PhD, Chairman, Trinidad & Tobago Postal Corporation (TTPost), explains how changing customer demands and technology developments might spell the end of the Universal Postal Service

Act now or risk being left behind. That’s the advice from industry experts regarding the use of big data in the postal industry. 

To truly exceed in the e-commerce world, should postal operators develop partnerships with e-retailers? Liz Morrell finds out

Augmented reality could revolutionize the way postal services handle, sort and deliver mail. But will postal services be able to adapt to this strange new technology? Richard N Williams finds out

The growth of domestic express delivery is lagging behind the rapid growth of e-commerce in China, raising concerns about how well logistics players can handle increasing volumes. Paul Willis looks at what is being done to create a smarter Chinese logistics network

Paul Bray takes a close look at the future of direct mail and whether there is any truth behind its predicted demise

Could the use of drones for postal delivery ever be commercially and practically viable? Paul Willis finds out