Author Helen Norman

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Helen has worked for UKi Media & Events for nearly a decade. She joined the company as assistant editor on Passenger Terminal World and since progressed to become editor of five publications, covering everything from aviation, logistics and e-commerce to meteorology. She has a love for travel and property and has redeveloped three houses in three years. When she’s not editing magazines, she’s running around after her two boys and their partner in crime, Pete the pug.

Figure it out

Act now or risk being left behind. That’s the advice from industry experts regarding the use of big data in the postal industry. 

In good company

To truly exceed in the e-commerce world, should postal operators develop partnerships with e-retailers? Liz Morrell finds out

Growing pains

The growth of domestic express delivery is lagging behind the rapid growth of e-commerce in China, raising concerns about how well logistics players can handle increasing volumes. Paul Willis looks at what is being done to create a smarter Chinese logistics network

Boom or bust?

Paul Bray takes a close look at the future of direct mail and whether there is any truth behind its predicted demise

Air Support

Could the use of drones for postal delivery ever be commercially and practically viable? Paul Willis finds out

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