Doddle launches click and collect service for UK universities

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Parcel services provider Doddle has opened its first university-based parcel shop in the Student Village at the University of Salford in Manchester. The Doddle shop is the first of 10 click-on-campus solutions to be rolled out in 2015.

Students can have their parcels delivered to the Doddle shop for free, regardless of the carrier, and can also use its returns service to send back unsuitable online purchases. As an added benefit for international students, Doddle has recently introduced an international delivery service, offering competitive pricing on sending packages abroad.

Thomas Bush, sales and marketing executive, Salford Student Village, said, “It has been a huge relief having Doddle take control of our mail service here at Salford Student Village. They have helped to take the strain off the front office team, which has allowed them to focus their time on more important aspects of their roles such as customer service. We are happy to see how well the operation is going and could not believe how smooth the transition period was between ourselves and Doddle.”

The Salford store is the 32nd Doddle store to open in the last six months, with up to 100 Doddle stores expected to open by the end of 2015.

Tim Robinson, CEO of Doddle, said, “The launch of Doddle in universities is an extension of the convenience offering we have in railway stations. Customer service and convenience is in the Doddle DNA and we will continue to look for new ways to make parcel collection and sending easier for our customers.”

April 14, 2015 

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Helen has worked for UKi Media & Events for nearly a decade. She joined the company as assistant editor on Passenger Terminal World and since progressed to become editor of five publications, covering everything from aviation, logistics and e-commerce to meteorology. She has a love for travel and property and has redeveloped three houses in three years. When she’s not editing magazines, she’s running around after her two boys and their partner in crime, Pete the pug.

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