Deutsche Post’s new Poststation all-in-one parcel lockers

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Deutsche Post DHL​ is trialling all-in-one parcel machines in Germany. Ian Kerr (Postal Hub Podcast) and Marek Różycki (Last Mile Experts) analyze the new Poststation terminals:

  • How is the Poststation different to Deutsche Post DHL’s Packstation
  • 20 sites in Germany
  • Features of the new Poststation lockers
  • Deutsche Post’s history (and innovation!) with parcel lockers
  • Plans to expand Deutsche Post’s Packstation network in Germany… will 12,000 be enough?
  • PUDOs (PaketShop) in Germany
  • Is Deutsche Post testing with PUDOs before rolling out parcel lockers?
  • Complexity of the Poststation
  • Do Poststations qualify as post offices under Deutsche Post’s USO?
  • Is it about labour, or about customer volumes?
  • Location of Poststations… and do they replace post offices?
  • Servicing multiple parcel collections and drop-offs from Poststations
  • Where does the customer fit into all this?
  • Video chat via Poststation terminals

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