Deutsche Post DHL is trialling all-in-one parcel machines in Germany. Ian Kerr (Postal Hub Podcast) and Marek Różycki (Last Mile Experts) analyze the new Poststation terminals:
- How is the Poststation different to Deutsche Post DHL’s Packstation
- 20 sites in Germany
- Features of the new Poststation lockers
- Deutsche Post’s history (and innovation!) with parcel lockers
- Plans to expand Deutsche Post’s Packstation network in Germany… will 12,000 be enough?
- PUDOs (PaketShop) in Germany
- Is Deutsche Post testing with PUDOs before rolling out parcel lockers?
- Complexity of the Poststation
- Do Poststations qualify as post offices under Deutsche Post’s USO?
- Is it about labour, or about customer volumes?
- Location of Poststations… and do they replace post offices?
- Servicing multiple parcel collections and drop-offs from Poststations
- Where does the customer fit into all this?
- Video chat via Poststation terminals
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