ANALYSIS: Parcel lockers in the UK with Parcel Pending by Quadient

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Marek Różycki talks with Gary Winter of Parcel Pending by Quadient about the future of parcel lockers in the UK. They cover:

  • Installing 5,000 carrier agnostic parcel lockers
  • Making a parcel locker network accessible to the public
  • Changing consumer behavior
  • Locating lockers close to where people are
  • Pack City parcel locker network in Japan
  • Signing up carriers for the UK parcel locker network
  • Facilitating e-commerce returns
  • Parcel lockers and the second life economy
  • Carrier-specific vs carrier-neutral parcel locker networks 

Recorded at Parcel+Post Expo 2022. You can read more on carrier-specific vs carrier-neutral parcel locker networks in the December 2022 issue of Parcel and Postal Technology International

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Ian Kerr is the founder and host of the Postal Hub Podcast, the weekly podcast for the postal and delivery sectors.


Marek Różycki is managing partner at Last Mile Experts, specializing in CEP and e-commerce last-mile advisory.

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