US international shipping and cross-border logistics provider ePost Global has opened an expanded facility near O’Hare International Airport, tripling the company’s Chicago-area footprint and increasing its capacity to process international parcels and mail.
The new facility is the company’s largest US processing operation for both e-commerce parcels and mail and will provide greater flexibility to scale operations during peak periods.
“Chicago has become our highest-volume US operation, and we reached the point where demand was outgrowing the space,” said Kelly Martinez, co-president of ePost Global. “Coming off a record year, we’re on track for another record peak season for ePost Global. This gives us the capacity to innovate, scale our operations, and deliver the flexibility and reliability our customers need.”
In addition to increasing capacity, the expanded operation will enable ePost Global to process a broader range of shipment profiles, including small parcels, poly mailers, flats and larger packages. The additional space and throughput will also provide greater flexibility during seasonal surges and periods of network disruption, when capacity across shipping networks is under the greatest strain.
“When our customers are ready to grow, their shipping partner needs to be ready to grow with them,” said Fabrizio Alvear, co-founder and co-president of ePost Global. “We are investing ahead of demand so we can accept more volume without imposing artificial limits when capacity matters most. This facility gives us room to serve customers through the coming peak season and continue scaling well beyond it.”
The expanded operation combines automated sortation with advanced scanning and tracking, optical character recognition and piece-to-container verification. Together, these capabilities identify exceptions in real time, improve sort accuracy, reduce repeat scanning and manual handling, and enable more shipments to move directly from induction into the correct outbound container to destination hubs around the world, according to ePost Global.
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