FedEx has launched FedEx SameDay Local, a delivery offering designed to enable customers to meet rising consumer expectations for flexibility, control and convenience while balancing costs.
Created in collaboration with OneRail, a last-mile delivery solution company, FedEx SameDay Local enables shoppers to choose two-hour or end-of-day delivery directly at checkout.
The service will connect FedEx customers to a national network of more than 1,000 delivery providers, coordinated through intelligent orchestration. Orders are then automatically matched to the appropriate vehicle and driver, dispatched quickly and tracked with live updates from pickup to delivery.
“At FedEx, we’re supporting our customers in pushing the boundaries of their value proposition around speed and convenience,” said Jason Brenner, senior vice president of the digital portfolio at FedEx. “FedEx SameDay Local will provide our customers with a scaled solution to give the delivery options customers want, without adding complexity to their operations – all backed by the confidence of working with FedEx.”
FedEx says the new service expands the company’s delivery offering to give customers the ability to meet growing expectations: immediate arrivals, precise time windows and the most economical option.
Research from Invesp shows that 96% of shoppers define ‘fast delivery’ as same-day, 80% want to see a same-day option at checkout, and nearly half are more likely to complete a purchase when same-day delivery is available.
Visibility is critical to meeting these demands. The recent FedEx Future of Logistics Intelligence Report found that 36% of consumers prioritize reliable delivery windows, yet only 59% of organizations use shipment data proactively to predict and prevent issues, with just 18% able to always intervene to minimize the impact when delays occur. According to FedEx, SameDay Local bridges this gap by providing near real-time tracking, predictive ETAs and automated rerouting.
In related news, FedEx launches reusable box system for B2B shippers with Returnity
