Last-mile logistics specialist FarEye has announced that southeastern Europe logistics player Intereuropa is investing in its AI-powered platform to optimize first- and last-mile delivery as it expands its parcel delivery network across Croatia, Slovenia, Serbia and the wider region.
The FarEye logistics tech will enable Intereuropa to “streamline delivery orchestration, empower drivers and enhance customer experience at scale”, the companies said in a statement, adding that “the transformation will replace legacy delivery processes with real-time visibility, automated route planning, digital payment integrations, branded customer notifications and seamless returns”.
“Our customers expect speed, predictability and convenience. FarEye enables us to deliver on all three, while keeping costs and emissions in check,” said Marina Mazić Bandić, manager for strategic projects at Intereuropa.
“Intereuropa is reimagining how parcel logistics should work in a complex and distributed geography,” said Kushal Nahata, CEO, FarEye. “Together, we are building an agile, tech-first delivery network that raises the bar for performance and sustainability.”
Intereuropa currently manages parcel deliveries across nine countries but fragmented visibility, a lack of ETA communication and limited route optimization, especially for B2C volumes, is resulting in lost delivery attempts, missed revenue and high carbon footprints.
FarEye’s SaaS-based delivery orchestration platform will enable the company to implement dynamic route optimization, centralized visibility for in-house and outsourced fleets, digital onboarding for merchants and franchisees, and real-time branded customer notifications to enhance its services.
In related news, FarEye has presented the latest findings from its Eye on the Last Mile report, which states that manufacturing growth in the USA is set to double by 2030, that volatile tariffs are affecting supply chains, and that artificial intelligence is fuelling a new generation of logistics companies. Read the full story