Search Results: research (620)

Paul Galpin, managing director, P2P Mailing, examines the trend for consumers opting for tracked delivery when ordering online and highlights the importance of meeting the delivery service needs and expectations of today’s customers

Dr Markus Kückelhaus, director, research and development, DHL Customer Solutions and Innovation, explains how the Internet of Things (IoT) presents a unique technology transition that will touch all our lives and have major implications for the business of logistics.

Dick Stead, executive chairman for Yodel, talks to Postal Technology International about the improving standards at the company and the efforts being made to repair a damaged reputation

Paul Galpin, managing director of P2P Mailing, outlines the importance of developing a customer-friendly returns platform if customer relationships are to be nurtured and extended beyond the festive period