Search Results: efficiency (1085)

Returning Christmas gifts

Opinion By

Paul Galpin, managing director of P2P Mailing, outlines the importance of developing a customer-friendly returns platform if customer relationships are to be nurtured and extended beyond the festive period

End of an era

Features By

Dr. Franklin Ali PhD, Chairman, Trinidad & Tobago Postal Corporation (TTPost), explains how changing customer demands and technology developments might spell the end of the Universal Postal Service

Reality check

Features By

Augmented reality could revolutionize the way postal services handle, sort and deliver mail. But will postal services be able to adapt to this strange new technology? Richard N Williams finds out

Figure it out

Features By

Act now or risk being left behind. That’s the advice from industry experts regarding the use of big data in the postal industry. 

Boom or bust?

Features By

Paul Bray takes a close look at the future of direct mail and whether there is any truth behind its predicted demise

In defence of electric vehicles

Opinion By

Due to new technologies, especially in the field of batteries, and to the need to tackle climate change, we now see a true fresh start to the use of electric vans all over the world. This is particularly true in the postal sector, with operators wishing to cut their CO2 emissions through the use of electric vans as well as electric delivery tricycles or bicycles.

Multifunction retail technology

Opinion By

Postal services play a key role in many countries, providing access to basic communication and transaction services. Public postal operators are among the largest employers and most trusted retail network operators in each country, generating hundreds of billions of dollars in revenue.