Parcel carrier Yodel has appointed Jo Hyland as its strategic client director and Liam Rogan as its out-of-home director to support the company’s ongoing relationships and expand its services.
Hyland joins Yodel as a strategic client director having previously worked in client management roles at Metapack, Whistl and Evri (formerly Hermes). Hyland has over 20 years of experience working alongside major e-commerce and retail businesses, such as Pets at Home and Asda, fostering operations with delivery partners. In her new role at the company, Hyland will support the development of key stakeholder relationships between The Very Group and Yodel to help bolster growth across both businesses.
Rogan has taken on the new role of out-of-home director, having first joined Yodel in 2019 as a regional manager. He brings almost 20 years of operational and commercial experience, starting his career with UPS on their graduate scheme and working his way to senior positions before spending seven years at DPD. In his new role, Rogan will be responsible for defining and delivering Yodel’s out-of-home proposition as the business looks to increase deliveries and returns to stores, or other out-of-home locations. This is intended to provide a more convenient and sustainable service for customers.
Sam Holden, chief commercial officer of Yodel, said, “The last few years have seen dramatic growth in our business as e-commerce boomed. The result for Yodel has been profound, with us achieving our first year of profit in 2021. At the core of this success has been our people and Jo and Liam’s appointments reinforce our commitment to bringing in the best talent. With Jo providing support and expertise to The Very Group, we can continue to foster that relationship, and as Liam moves into his new position, we can channel the focus on our out-of-home service offering, driving Yodel to continued success.”
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