Oman’s national postal operator has signed a strategic cooperation agreement with e-Boks to establish and operate the country’s official national digital postbox.
The new service, which forms part of Oman’s Vision 2040, will help Oman Post in its role in driving digital transformation across the sultanate.
The aim is that every individual and entity in Oman will gain access to a verified digital mailbox – a secure solution that ensures legal validity and complies fully with national data-protection requirements. The national digital postbox will centralize the delivery of official documents, including bills, contracts, statements and notices, replacing fragmented channels with a single, trusted source of truth.
By moving high-volume communications to a secure, always-on digital channel, Oman will accelerate e-government adoption, reduce administrative costs, shorten service turnaround times and minimize paper consumption to support the country’s sustainability commitments, according to the companies.
“This partnership is a strategic investment in Oman’s future,” said Sayyid Nasr Albusaidi, postmaster of Oman Post. “The national digital postbox will help government agencies serve people faster, give businesses a secure and legally recognized way to communicate at scale, and provide individuals with a verified digital mailbox for the documents that matter most.
“It advances Oman Vision 2040 by improving quality of life, strengthening private-sector competitiveness and safeguarding national data, while positioning Oman Post at the forefront of postal digitization and powering the sultanate’s digital future.
“This partnership is a strategic investment in Oman’s future. The national digital postbox will help government agencies serve people faster, give businesses a secure and legally recognized way to communicate at scale, and provide individuals with a verified digital mailbox for the documents that matter most.”
By combining Oman Post’s national mandate with e-Boks’ international expertise, the agreement sets a new regional benchmark for secure, customer-centric postal innovation, according to e-Boks.
Ulrik Falkner Thagesen, CEO of e-Boks, explained, “Oman Post’s vision aligns with our two decades of experience building secure digital postbox solutions for governments, postal organizations and enterprises worldwide. Together, we will deliver a platform that is secure by design, interoperable with public and private systems and ready for nationwide adoption. Our collaboration includes knowledge transfer and local capacity building to ensure the solution is resilient, compliant and futureproof for Oman’s evolving digital economy.”
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