Carole Walker appointed CEO of Hermes Europe

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Parcel delivery provider Hermes has announced changes to its leadership team designed to support the next stage of the organization’s growth. Carole Walker (above) (previously Carole Woodhead) has been appointed CEO of Hermes Europe, Hamburg, and will be responsible for the leadership of all European logistics activities of the Otto Group, taking over from Donald Pilz.

Walker joined the Otto Group 30 years ago and became operations director of Hermes UK in 2001, managing director in 2004 and CEO in 2009. During this time, she has overseen the development of the business from an internal logistics arm of Freemans and Grattan to become the second-largest delivery company in the UK.

Martijn de Lange will take over as CEO of Hermes UK in line with the organization’s previously announced succession plan. De Lange, who previously held the position of operations director at TNT, joined the business in 2014 as operations director, then chief operations officer, becoming managing director in March this year, with responsibility for all aspects of the day-to-day running of the company.

Walker said, “I am incredibly proud of what we have achieved in the UK and would like to thank my fantastic team. This new role is an amazing opportunity for me to use my experience, industry expertise and UK success to help support and develop Hermes’ businesses across Europe. I am excited about the possibilities and opportunities, not only for me personally, but for us as a group. My passion for Hermes UK could not be more apparent and I intend to take that same passion across the group.”

De Lange said, “I am honored to become CEO of such an amazing business as we continue our journey to be the carrier of choice for every end consumer in the UK. We are making the transition from an operational business to a more customer experience and technology-driven organization and this is an exciting time for us. I am really looking forward to taking this agenda forward, and of course focusing Hermes on our current priority, which is to ensure that we perform well for our partner retailers over the peak season.”

November 6, 2017

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Dan originally joined Parcel and Postal Technology International in 2014 having spent the early years of his career in the recruitment industry. As online editor, he now produces daily content for the website and supports the editor with the publication of each exciting new issue. When he’s not reporting on the latest technological developments, Dan can be found on the golf course or apprehensively planning his next DIY project.

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