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Lockers / PUDO

InPost Group delivers record one billion parcels in 2024

Hazel KingBy Hazel KingJanuary 7, 20253 Mins Read
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Woman using one of InPost's lockers to post a parcel.

E-commerce logistics provider InPost Group hit a new record in 2024, delivering over one billion parcels accross Europe, a 22% year-on-year (YoY) increase.

The company saw growth in every market, with the key geographies of Poland, France and the UK achieving record volumes. In Poland, InPost delivered 709.3 million parcels last year, a 20% increase on 2023, while in the UK it delivered 93.2 million parcels in 2024, doubling 2023 volumes. InPost’s French subsidiary Mondial Relay also saw significant volumes, delivering 266.6 million parcels – a rise of 11% YoY.

Network expansion

InPost also hit a new milestone it is out-of-home network, deploying a record 11,500 automated parcel machines (APMs) in 2024 and ending the year with 46,977 APM locations across Europe – a rise of 33% on 2023.

In Poland, InPost’s APM network expanded by 15% YoY to over 25,000 machines, with 64% of APMs now within a seven-minute walk of all citizens. In cities, this figure reached 90%.

Mondial Relay also expanded its network, adding 4,000 APMs in 2024 to take the total to over 9,200 machines. In the UK, InPost expanded its locker network by almost 3,000 last year, taking the total number of location to 9,200.

Exceeding expectations

Commenting on the results, Rafał Brzoska, CEO of InPost, said, “2024 has been another milestone for InPost Group, exceeding our expectations from the beginning of the year across all our markets. We set new records in both volumes delivered and network expansion. For the first time ever, our total volume surpassed one billion parcels and APM deployment exceeded 11,000 machines.

“We concluded the year with another successfully managed peak season, handling a record almost 14 million parcels on our busiest pre-Christmas day. In Poland, our benchmark market, InPost was again the only logistics provider that guaranteed delivery of parcels until the very last moment on the Christmas Eve.

“Last year, we strengthened our market leadership in Poland with exceptional performance. We have further expanded our network to over 25,000 APMs, and our volume growth significantly surpassed the market. InPost’s newly launched services, including Pay and loyalty program, have already begun contributing to incremental parcel volumes,” he continued.

“In the UK, we completed the acquisition of Menzies, giving us full ownership of the entire UK logistics process. Last year, we doubled our volume YoY and recently we launched B2C offering in that market, with over 20 merchants already using the InPost ‘collect’ service.

“Mondial Relay markets are growing in line with our strategy in B2C and APM volume. In all markets we continue to focus on UX [user experience] improvements and network expansion. Based on strong Q4 trading results, we feel comfortable with our full-year outlook communicated in November and we are excited about the opportunities that lie ahead.”

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