As part of its annual targets, DPD Austria has made 2,200 parcel shops and stations available throughout Austria for parcel pickup and shipment.
The company has endeavored to ensure that 95% of the population can reach a pickup parcel shop in 15 minutes and that 300 of these stations are open around the clock. At each of these service points, parcels can be picked up and dropped off, and DPD shipping boxes can be purchased. Of the 2,200 parcel delivery and collection points, approximately 1,900 are parcel shops.
Other parcel services can be found in pharmacies, drugstores, petrol stations, tobacco shops, flower shops, wine shops and mobile phone shops. They are also available in grocery stores, general retail A1 shops and the office equipment shop Pagro. The latest DPD parcel shop partner is the fashion retailer Adler Fashion Stores.
Rainer Schwarz, managing director of DPD Austria, said, “Our focus is always on the best-possible customer service, which is why it was strategically important for DPD to consistently invest in our network of parcel shops and parcel stations. This has paid off, especially in the past two years. Together with our cooperation partners, we were able to offer our customers a comprehensive service even in lockdown times and we continue to build this consistently.
“Eighty-five percent of the parcel shops are open after 6pm, many also at the weekend. You can find your nearest parcel shop or parcel station quickly and easily using our ‘shop finder’ on our website dpd.at or in the myDPD app. Innovative solutions like this are an important measure for the last mile, which requires a great deal of flexibility. We offer our customers the opportunity to deliver their package at locations that are easy to reach and always accessible – such as train stations – around the clock for pickup or return.”
