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E-commerce

Alibaba launches logistics marketplace for US SMEs

Hazel KingBy Hazel KingApril 19, 20242 Mins Read
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Female entrepreneur checks online orders to prepare to pack the boxes

Small and medium-size enterprises (SMEs) in the USA will be able to access affordable and customizable logistics services via the new Logistics Marketplace from B2B e-commerce platform Alibaba.

The marketplace will enable buyers to connect with potential logistics service providers that are pre-vetted by the platform as well as identify solutions tailored to their individual logistics demands.

According to Alibaba, the platform aims to reshape how SMEs manage their supply chain strategies, enabling them to navigate the global marketplace with fewer of the traditional logistics hurdles.

Yikun Shao, head of supply chain for Alibaba.com‘s North America business, said, “With the launch of the Alibaba.com Logistics Marketplace for US buyers, we’ve transformed a previously lengthy, complicated process, streamlining access to a marketplace of pre-vetted logistics service providers. This will allow buyers to nail down the right logistics solution for each order faster and get back to focusing on other business goals.”

Buyers using Alibaba.com’s Logistics Marketplace can compare real-time quotes from a wide variety of logistics service providers and book a solution suited to their specific needs within a single console. They will also be able to see all verified options and offerings from potential service providers, including customs clearance capabilities, local storage and warehouse space statuses, combined shipments options, opportunities for drop-shipping and more.

The platform also features a ‘Most Popular Services’ section, which showcases key logistics options most used by SMEs. This includes door-to-door express, full container shipping, special goods transportation, drop-shipping and ‘Ship to FBA’ services, ensuring efficient and safe delivery.

In addition, the ‘Send Inquiry’ and ‘Logistics RFQ’ features simplify the process of connecting with freight forwarders, enabling businesses to quickly obtain competitive quotes and tailor their logistics strategies.

Shao added, “The intricacies of logistics shouldn’t hinder today’s entrepreneurs. Increasing efficiency, like utilizing the capability to consolidate smaller orders from multiple suppliers into a single shipment, is fundamental for SMEs to drive down costs. Our Logistics Marketplace is designed to facilitate this level of operational flexibility to help SMEs as they seek to expand and achieve their business goals.”

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