UPS had added further alternative delivery locations to its parcel pick-up offering in Hong Kong by partnering with EF Lockers and SF Stores.
Consumers with eligible shipments will receive a pre-alert text message ahead of the shipment’s arrival in Hong Kong. In addition to the parcel’s delivery status, the receiver will also have the option to collect it from a designated alternative location – either an EF Locker or SF Store.
The expansion of UPS’s global alternative delivery network in Hong Kong is one of the ways the company is driving sustainability, creating more flexibility and convenience for consumers, and driving fewer miles.
Ross McCullough, president of UPS Asia Pacific, said, “Cross-border e-commerce is accounting for an increasingly large proportion of all e-commerce sales in Asia – particularly with the growing popularity of online marketplaces.
“As Asian shoppers become increasingly comfortable with making international purchases online – often from other Asian markets – it’s vital that UPS offers delivery options that are geared toward the realities of people’s busy lives. Partnerships, such as this one with EF Lockers and SF Stores, play a key role in helping us to speed up and simplify deliveries.”
Lauren Zhao, managing director for UPS Hong Kong and Macau, added, “Our retail industry research tells us that, more so than anywhere else in Asia, 81% of Hong Kong’s online shoppers are interested in having their purchases shipped to an ADL with extended hours if fees are less than shipping the package to their home
“With 24/7 accessibility, SF Stores and EF Lockers are a secure delivery option that puts more control in the hands of consumers.”