Convenience store network Żabka Polska has entered a co-operation agreement with DPD Poland to enable customers to send, receive and return packages at more than 9,000 Żabka outlets.
The service will be implemented by technology partner Pointpack and will potentially reach more than five million Polish customers interested in using the service, further improving convenience. This service will not be available in Żabka Nano autonomous stores.
Przemysław Tomaszewski, sales and service development director, Żabka Polska, said, “The popularity of collection or dispatch services is constantly growing. We believe that co-operation with DPD Polska, one of the largest courier networks in the country, will further improve these results. Thanks to this solution, we can better respond to requirements of our customers, who will be able to conveniently collect or send their parcels on their way home or to work. We are working together on the development of the service. We want it to be even faster, more convenient and widely available to our customers.”
Maciej Głowacki, operational director of DPD Poland, added, “We are pleased to welcome Żabka to the international DPD Pickup network, which is becoming the most accessible network for dispatch and collection of parcels, with a total of 22,000 outlets in Poland and over 80,000 outlets throughout Europe. Our intention is to provide our customers with access to the most convenient DPD services in the nearest location and to ensure unique flexibility in terms of dispatch and collection. We constantly listen to our customers’ needs and therefore we improve and create new solutions both in physical and technological infrastructure, with a strong focus on responsibility toward the environment.”
