Jersey Post has announced that it will be adding several more parcel lockers to its network following the success of initial trials at the General Hospital and the Commercial Street Post Office.
The post will be installing units with 204 separate lockers at Broad Street Post Office and a bank containing 124 lockers at the Rue des Pres Post Office. The new lockers will be available to registered customers free-of-charge until January 2016, providing 24/7 access to their parcels.
The initial three-month trial was successful in spreading awareness of the parcel locker network and provided Jersey Post with useful customer data. As such, the post will be extending the trial at the General Hospital until the end of the year. It will also be inviting other state department employees to register for the service.
Tim Brown, chief executive, Jersey Post, said, “According to a survey by Island Analysis In March 2014, around 50% of all household goods are now bought online, and indeed at Jersey Post we have seen a significant increase in the volume of parcels being delivered to Jersey over the last two years. We are committed to enhancing our services and the provision of parcel lockers will not only provide customers who are not at home during the day with quicker access to their goods, but will also provide retailers with increased confidence that their parcels will be delivered securely and as quickly as possible. Parcel lockers will create greater convenience, accessibility and flexibility and form part of a wider initiative by Jersey Post to improve customer services and satisfaction.”
Alongside the latest trials, Jersey Post is also planning to install an additional three locker banks during 2015, and two more in 2016. It is also planning to introduce chilled or frozen lockers to store perishable items at some point next year.
July 8, 2015
