DX expands click and collect offering

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Logistics and parcel delivery provider DX has partnered with parcel shop operator Doddle and parcel locker specialist InPost to enable its customers to collect their online deliveries from more than 1,000 locations across the UK.

The DX Parcel Exchange service utilizes InPost click and collect parcel lockers located at supermarkets, petrol stations and retail parks, as well as Doddle stores situated in railway stations and other major transport hubs, allowing customers to collect their deliveries at a time and location that is convenient for them. DX Parcel Exchange will add new locations over time to complement those of InPost and Doddle.

Stuart Godman, chief strategy and marketing officer at DX, said, “Click and collect has really expanded in popularity in recent years. Consumers are clearly enjoying the flexibility and convenience that online shopping offers and now expect the same from their delivery providers. Convenient collection services are therefore integral to fitting in with customers’ busy lives.

InPost and Doddle both have respected collection propositions and, coupled with DX’s delivery and fulfillment capabilities, we’re confident that DX Parcel Exchange will become a key feature in the online retail market.”

Tony Kells, sales and marketing director at InPost, said, “DX Parcel Exchange will enable thousands more shoppers to choose their local InPost locker, which can be accessed 24 hours a day, seven days a week. More people than ever before are keen to take control of their parcel delivery experience, on terms that suit their lifestyles, so we’re very pleased to see DX offer our great solution to its customers.”

Peter Louden, chief operating officer at Doddle, said, “Consumers want greater control over the delivery of their goods and being able to offer them more convenient delivery options is an absolute must for any carrier. We’re delighted that DX has chosen to include Doddle as part of DX Parcel Exchange and look forward to helping shoppers to collect their goods from Doddle at a time and place convenient to them.”

January 26, 2016

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Helen has worked for UKi Media & Events for nearly a decade. She joined the company as assistant editor on Passenger Terminal World and since progressed to become editor of five publications, covering everything from aviation, logistics and e-commerce to meteorology. She has a love for travel and property and has redeveloped three houses in three years. When she’s not editing magazines, she’s running around after her two boys and their partner in crime, Pete the pug.

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