Last Mile Experts, supported by Luxer One, has released the Out-of-Home Delivery in the USA 2025 report, which provides insights into how access point and parcel locker networks are growing in significance in the USA’s parcel delivery industry.
The report, which is the first of its kind from the company and is aimed at logistics providers, retailers, investors and policy makers, combines expert analysis and research to provide an overview of the out-of-home (OOH) delivery market. It explores key trends, competitive dynamics, and the scale of OOH networks operated by major carriers and logistics players across the country.
Marek Różycki, managing partner at Last Mile Experts, commented, “Out-of-home delivery has moved from being a convenience to a strategic necessity. As the US e-commerce matures, OOH networks will be essential to tackling delivery costs, sustainability targets, security challenges and rising consumer expectations.”
Highlights of the report include:
- OOH networks and players: Analysis of leading operators such as Luxer One, Parcel Pending by Quadient, Amazon Hub, UPS Access Point, USPS, and GoLocker, including access point and parcel-locker counts, network density and market positioning.
- Technology and software innovation: How AI, predictive analytics, and smart locker software are transforming capacity planning, route optimization, and consumer experience.
- Consumer trends: Insights into changing expectations for speed, flexibility, sustainability and security, including how lockers help combat “porch piracy,” a problem costing Americans billions annually.
The report aims to equip the reader with a clear understanding of how the US OOH ecosystem is structured today, how it compares with the mature European markets, and where the biggest growth opportunities lie.
In related news, Royal Mail to grow out-of-home network to 45,000 locations by 2030