DHL Global Forwarding has launched a new same-day airfreight delivery solution for mission critical emergency shipments.
The new DHL SameDay Speedline service covers urgent delivery of spare parts, critical medical supplies and newly launched products. The multi-sector service is especially attractive for aerospace and aviation, automotive, electronics, energy and, life sciences industries.
SameDay Speedline has been launched with a network of more than 50 stations globally and will be supported by 24/7/365 SameDay Contact Centers in the USA, Singapore and Ireland, where each shipment is proactively monitored from origin to destination.
Dedicated customer service representatives will handle the majority of quotes and routing options for door-to-door transits in less than 60 minutes. Customers of the same-day service will also receive customized milestone updates of their shipments movement.
Ingo-Alexander Rahn, global head of Air Freight, DHL Global Forwarding, said, “The emergency shipment market is growing, with just-in-time inventories for industries from aerospace and energy to manufacturing to adapt their supply chains. The need for mission-critical shipment delivery to avoid line down situations continues to arise and requires a partner that has the global reach combined with the technology to provide transparency to each sector-specific logistical challenge. DHL SameDay Speedline fills this gap and provides added value through its many service features.
“Our customers will choose DHL SameDay Speedline for the best flight options to meet just-in-time demand at an optimal cost-performance ratio.”
September 27, 2016