The first speakers for the Last Mile session at this year’s Parcel+Post Expo Conference have been announced. The conference takes place October 1, 2, 3, 2019, at the RAI Amsterdam.
The Last Mile session, which takes place on Wednesday, October 2, will discuss the big last-mile challenge: to provide a wide range of delivery options – PUDO, lockers, on-demand or customized delivery by appointment, home delivery, precision quality, same day, delivery of food and perishable items – at a very low price. In the face of strong competition and demanding customers, what innovative, cost-effective solutions can be used to meet this massive challenge?
Roel Gevaers, logistics innovation manager, BD myShopi, will reveal his company’s new returns product – myRetour – which provides sustainable returns on demand. His presentation will show the first results of Belgium’s offering to improve last-mile logistics.
Doddle’s chief commercial officer, Michael Richmond, will argue that the days of online orders being automatically routed to a customer’s home are long gone. The final mile has evolved to comprise myriad solutions in an increasingly complex landscape with multiple stakeholders and competing interests. His presentation will examine some of the key trends in major e-commerce markets, and makes some predictions about what might be coming next.
Rob Qualm, market director of Vanderlande Industries will discuss how the need for greater flexibility and efficiency in the final mile is increasing. Is the traditional way of sortation (push) still adequate to manage higher volumes and meet the wishes of consumers? Or do we need a sortation process to consolidate and sequence (pull) to increase efficiency and meet market needs? The presentation will introduce a new way of sortation from push to pull.
Loqate’s head of strategy and innovation, Matthew Furneaux asks: what are the main causes of failed deliveries in the last mile, what can businesses do to prevent them, and how is data quality key to customer satisfaction? This session examines how businesses can improve their customers’ user experiences, maximize delivery success and limit company costs through the power of data quality.
More speakers will be announced soon – to see the latest line-up, click here. To reserve your conference pass (10% discount currently applies), click here. To register for your free exhibition entry badge or fast-track entry code, click here.
