Spring Global Delivery Solutions (Spring) has become the first UK-based postal operator to offer e-commerce businesses radio frequency identification (RFID) tracking on goods sent internationally.
Spring’s Tag & Trace solution provides online retailers with a low-cost tracking option for low value goods sent around the world. An RFID tag is attached to the retailer’s packet or parcel, enabling the consumer to follow the delivery journey and receive information on the goods being shipped.
Tag & Trace features up to 13 tracking events along the logistics chain, allowing customers to see when the goods arrive in the destination country, when it’s awaiting customs clearance, and when the goods are out for last-mile delivery.
Because an RFID tag is read at each tracking event through radio waves rather than hand-scanning, human error is reduced. The RFID tags offer a near 100% read quality. The tags also enable the retailer to gain valuable insight into the performance of its chosen third-party logistics provider.
Paul Taylor, head of sales and marketing UK, Spring, said, “Sometimes the cost of a full tracking service doesn’t make sense for certain goods, so Spring has created Tag & Trace, which will provide retailers and customers with essential information previously unavailable.
“The result is that retailers give an even better customer service, add value to their business, and stand out from the competition.”
To view a video of Spring’s Tag & Trace service click here.
September 28, 2016
