QIB and Qatar Post launch Qatar’s first fully integrated postal delivery PoS

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Qatar Islamic Bank (QIB) and Qatar Post have launched the first fully integrated postal delivery point of sale (PoS) in partnership with QPay, a Qatar-based fin-tech company offering a wide portfolio of electronic payment solutions.

Using the new, state-of-the art PoS device, the new QPay payment solution allows Qatar Post customers to make cashless payment on delivery when receiving parcels and other mail items. Qatar Post delivery drivers will know each customer’s details, including the total amount to be collected, by simply scanning the item using the QPay device, which has been fully integrated with Qatar Post back-end tracking systems. Customers are given an option to pay by simply tapping their contactless bank cards on the PoS.

Tarek Fawzi, QIB’s wholesale banking group general manager, said, “We are very proud to announce that this service will provide an easy, convenient and efficient solution to one of the biggest customer bases in Qatar. The digitized billing and mobile scanning instrument offers an on-the-spot solution that meets Q-Post requirements with speed and safety, which I am confident will pave the way to similar services for other government and private sector companies – which is in tandem with the country’s direction to digitalize all services with the ultimate objective of having a cashless economy.”

Qatar Post chief operating officer Hamad Al Fahida stated, “We recognize that a significant number of our daily local deliveries are being made with the requirement for payment on delivery. Before the launch of this fully integrated QPay functionality, Qatar Post was forced to accept liquid cash from customers before we could release parcels or mail items to them. This in turn added a large degree of over processing and non-value added to our operations.

“Now with the launch of this QPay solution, we are delighted to be able to offer our clients the convenience to settle their delivery payment using one of the major credit/debit cards, including the option of contactless transactions, thus also maximizing on the health and safety aspect, especially during the pandemic.

“Equally, we expect to see a switch in consumer behavior from using liquid cash to card payment, with the positive effect of eliminating the need of double handling cash transactions while adding a fully automated, error-free, digitized billing and a system-driven approach to our payment on delivery offering. We are happy to add our contribution toward [the]Qatar 2030 vision for a digital society.”

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With over a decade of experience as a business and technology journalist working in B2B publishing, Hazel first joined UKi in 2011. After taking 18 months off to bring up her daughter and try her hand at marketing copywriting, she returned in January 2018 to do what she loves best – magazine editing! She is now the editor of UKi's Passenger Terminal World and Parcel and Postal Technology International magazines.

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