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Lockers / PUDO

InPost announces “record volumes” across all markets in Q4 2021

mmBy Elizabeth BakerJanuary 13, 20222 Mins Read
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Call for submissions for fifth Out of Home Delivery in Europe report

Poland-based parcel delivery specialist InPost delivered 180 million parcels in Q4 2021, representing 71% year-on-year growth, or 19% on a pro-forma basis, and deployed 20,000 APMs.

During peak season, InPost saw record daily volumes and was able to extend its cut-off day for guaranteed Christmas deliveries by one day, to December 22. More than 2.5 million parcels were ordered on December 22 and 23 and delivered by 3pm on Christmas Eve.

In Poland, the company reached 16,400 APMs and 2.4 million lockers in 2021, representing a 6% increase YoY in the number of consumers that are within a seven-minute walk of an lnPost APM (50% in 2021).

In the UK, InPost delivered its 3,000th APM and saw 250% year-on-year volume growth in Q4, and signed landlord contracts with Tesco, WHSmith, and Lidl for sites. Within its targeted urban clusters, InPost increased the number of potential customers within five minutes of a locker from 2,000,000 to 7,000,000.

The company’s French acquisition, package delivery company Mondial Relay, enabled InPost to increase its pick-up drop-off (PUDO) parcel volumes in France.

Rafa Brzoska, founder and CEO of InPost, said, “I am particularly pleased with the early progress we have made with Mondial Relay as we transform the out-of-home delivery experience across its markets, most notably in France. PUDO parcel volumes increased by 14% year-on-year in the fourth quarter, while we have also seen stronger-than-expected initial consumer usage of our newly deployed APMs, supporting our investment plans and expected acceleration in growth over the coming years.”

Brzoska continued, “Consistent with our prior outlook, we delivered 180 million parcels in Q4, up 71% year-on-year on a reported basis, with record volumes across all our markets. We also continued to make excellent progress in key strategic initiatives that will support our longer-term growth.”

“Despite ongoing macro and Covid-19-related uncertainty across the globe, we remain fully focused on executing our pan-European growth strategy. Supported by strengthening secular consumer tailwinds in areas such as sustainability, convenience and efficiency, we look forward to 2022 with confidence and clarity on our mission to transform the last mile delivery experience.”

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