ETrak partners with Hurricane Commerce to deliver Parcel Monkey solution

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Postal software supplier Hurricane Commerce has been chosen as the landed cost engine partner for ETrak, the delivery management system powered by Parcel Monkey in partnership with The Delivery Group.

ETrak is designed to provide cost-effective, tracked delivery solutions for sending packets and parcels worldwide, enabling e-commerce merchants to scale while keeping costs to a minimum.

The recently launched platform has access to a global network of postal and commercial carriers in over 220 countries.

By partnering with Hurricane Commerce, ETrak’s developer says it can provide its retailer customers with a delivered duty paid (DDP) solution. To this end, it has integrated Hurricane’s Aura API, which allows merchants to calculate duties and taxes on shipments via a landed cost engine. Aura can also screen for prohibited and restricted goods and denied parties.

Providing a DDP solution is becoming increasingly important as retailers, marketplaces, postal operators and carriers face multiple regulatory challenges including Brexit, the Import One-Stop Shop (IOSS) and the US STOP Act.

Martyn Noble, CEO of Hurricane Commerce, said, “We are delighted to have been selected as the landed cost engine partner for the ETrak delivery management system. Parcel Monkey in partnership with The Delivery Group are committed to providing their customers with the best-possible experience which, in turn, will enable their customers to achieve substantial growth in their cross-border e-commerce trade.

“The fast-moving regulatory landscape is providing retailers, marketplaces and carriers with significant challenges, but the international growth opportunities are vast for those who put in place the best-possible processes and systems. Pivotal to this is the need to ensure that packets and parcels have complete and valid electronic data, and that online retailers are able to be transparent with their customers about the duties and taxes that are payable.”

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Lawrence has been covering engineering subjects – with a focus on motorsport technology – since 2007 and has edited and contributed to a variety of international titles. Currently, he is responsible for content across UKI Media & Events' portfolio of websites while also writing for the company's print titles.

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