Emirates Post has launched epbox.ae – a digital platform allowing subscribers to view and manage their shipments and digital communications online.
Emirates Post says the service gives customers access to a number of features including a dedicated epbox.ae ID number, delivery preference settings, notifications, shipment analytics, and the ability to send digitally registered letters.
The service is free for existing PO box owners, who will link their virtual epbox.ae to their existing physical PO box registration, and be able to manage their subscription through the dedicated website and mobile app. The post notes that businesses and individuals that do not have a physical PO Box can also benefit from the service either for free or as pay-as-you-go. Once registered, the randomly generated seven-digit ID can be used as the virtual PO box number.
“epbox.ae is a virtual PO box enabler. Having a digital extension of our PO box service was always part of our development roadmap but we accelerated the build and launch of this service to help our customers digitally manage their mail and parcels. With epbox.ae, we are using digital mailbox technology to provide customers the freedom to manage their delivery preferences, track their shipments, and enjoy an array of complimentary services including, on-demand delivery and domestic express shipments,” explained Peter Somers, CEO of Emirates Post.
“Customer centricity is always at the heart of everything we do and since a large portion of daily transactions are now conducted online, we wanted to ensure that we are part of an ecosystem that is easily accessible by our customers. We have the ambition to offer an epbox.ae to every UAE business and citizen allowing us to reach out to every consignee and offer great delivery services with full visibility.”