DHL to offer daytime delivery slots to German customers

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DHL Parcel has become the first delivery provider in Germany to offer shoppers a two-hour delivery slot between the times of 10:00am and 9:00pm when placing an online order.

The flexible time-slot delivery service is now available in Berlin, Munich, Cologne, Hamburg and the Ruhr region.

DHL Parcel has provided customers in more than 50 German cities the choice of having their parcels delivered in one of two preferred two-hour evening delivery windows since 2014. However, the new service will provide nearly one-third of the population with convenient delivery times throughout the day.

Achim Dünnwald, CEO of DHL Parcel, said, “We are setting new standards in the parcel delivery industry with our time window delivery service. When it comes to parcel delivery, now more than ever before it’s the recipients who are calling the shots. Customers tell us when they are at home and when they would like to receive their items, and we deliver the goods.

“Experience has shown that consumers like the new service and view it as a real added value option. Our goal is to offer recipients the greatest possible flexibility and make their lives easier with simple and easy parcel delivery. This new expansion of our product range underscores yet again our leading position on the German parcel market,” concludes Dünnwald.

May 16, 2016

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Helen has worked for UKi Media & Events for nearly a decade. She joined the company as assistant editor on Passenger Terminal World and since progressed to become editor of five publications, covering everything from aviation, logistics and e-commerce to meteorology. She has a love for travel and property and has redeveloped three houses in three years. When she’s not editing magazines, she’s running around after her two boys and their partner in crime, Pete the pug.

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