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Parcel and Postal Technology International
Delivery

DHL eCommerce and CTT Expresso partner on Iberian parcel delivery network

Hazel KingBy Hazel KingDecember 19, 20242 Mins Read
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João Bento, CEO of CTT - Correios de Portugal and Pablo Ciano, CEO DHL eCommerce shaking hands.
L-R: João Bento, CEO of CTT - Correios de Portugal and Pablo Ciano, CEO of DHL eCommerce

DHL eCommerce and CTT Expresso have signed a strategic partnership to create the most comprehensive e-commerce parcel pickup and delivery network across Spain and Portugal.

The two companies will form specialized joint ventures, with CTT Expresso acquiring the DHL eCommerce business in Portugal. In Spain, DHL eCommerce will concentrate on B2B operations, while CTT Express, the Spanish entity of CTT Expresso, will cater to B2C services. The new partnership will operate under the independent brand labels ‘CTT Express, a partnership with DHL’ in the B2C segment and ‘DHL, a partnership with CTT Express’ in the B2B segment.

“Today, we are laying the foundation for unmatched market access and expansion across Europe for our customers,” said Pablo Ciano, CEO DHL eCommerce. “E-commerce in Iberia is poised for significant growth in the coming years. Our investment and collaboration create a high-performing network, enhancing service quality and reliability for both B2B and B2C segments, aiming for €1bn [US$1.04bn] in revenue from joint operations. By leveraging the individual strengths of CTT and DHL eCommerce, this partnership positions us as the top choice for e-commerce businesses and retailers aiming to grow.”

Strong network

The partnership will customer convenience and service reliability, providing DHL eCommerce access to CTT Expresso’s network of 20,000 service points (PUDOs), 22 hubs and 257 depots in Spain and Portugal, along with more than 1,000 parcel lockers under the Locky brand.

Meanwhile, CTT Expresso will benefit from DHL eCommerce’s large footprint in Spain, with over 3,000 service points, seven hubs and 73 depots. The companies plan to expand their joint out-of-home network by deploying 10,000 new parcel lockers over the next years. Additionally, by leveraging DHL eCommerce’s European network and expertise in cross-border parcel shipping, the collaboration will offer optimal solutions not only for domestic but also international e-commerce businesses.

“CTT and DHL eCommerce share common values, as both are integral parts of companies with deep-rooted histories in the parcel and logistics sector,” commented João Bento, CEO of CTT – Correios de Portugal. “Quality and reliability have always been our common focus. By joining forces on the Iberian Peninsula, we will create real value for our customers and be the partner that the booming e-commerce trade needs.

“Moreover, by joining forces with DHL eCommerce in Spain and incorporating DHL eCommerce in Portugal, CTT Expresso accelerates its growth and market reach, improving its position as the fastest-growing e-commerce logistics player in Iberia.”

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