Delivery management platform (DMP) provider Bringg has expanded its partnership with Uber’s on-demand white label delivery service, Uber Direct, into the UK to improve the customer delivery experience.
Bringg already partners with Uber in the USA, Canada, Australia and New Zealand, France, Brazil, Mexico and Costa Rica. With this partnership, Uber Direct in the UK will be better equipped to support current and future retailers as they scale deliveries and ensure that they are provided with real-time visibility, cost efficiency and the capacity to offer multiple flexible delivery options to their customers.
Matthew Price, general manager of Uber Eats UK, said, “Customer experience has always been a top priority for Uber, and together with Bringg we will be able to provide retailers with the highest level of delivery options for their clients. The ability to seamlessly integrate our existing technology with Bringg’s platform has made working with them an absolute pleasure as they proved to be a one-stop-shop that addresses all of our delivery needs.”
Guy Bloch, CEO of Bringg, said, “The expansion of our partnership with Uber into the UK is a testament to the success and effectiveness of our work across the globe. With the current economic situation, many businesses are realizing that effective strategies need to be implemented to reduce delivery costs and increase order visibility to improve the customer journey. By partnering with Bringg, Uber UK will be able to continue their customer-centric legacy by connecting to a wider range of external delivery providers and offering more delivery options to their customers.”
Read more key delivery updates from the parcel and postal technology industry, here.