Online retailers and customers in Adelaide will now be able to send and receive parcels more quickly thanks to the launch of Australia Post’s Metro next-day delivery service.
According to the post, e-commerce has grown by 15.2% since 2019 with nearly 500,000 households in Adelaide shopping online in the past year.[1] However, 68% of online shoppers are likely to abandon their shopping cart if they feel the delivery method is too slow,[2] so Australia Post aims to help retailers tackle this challenge with the next-day service.
Gary Starr, Australia Post’s executive general manager of parcel, post and e-commerce services, said, “We’ve been listening to our customers, and know they expect more certainty, simplicity and speed when ordering online. The Australia Post Metro service raises the bar for customers – prioritizing next-day delivery in metropolitan areas to enable us to respond to that demand and deliver parcels to customers’ doors sooner.
“We already have some of the country’s largest retailers using the Australia Post Metro service covering the lifestyle, fashion, beauty and FMCG space, with more retailers coming online every month. This new service provides a more agile, flexible delivery option as we head into our busiest time of year.”
In less than a year since the launch of Australia Post Metro across Australia, more than 2.6 million parcels have been delivered and this is expected to continue growing strongly as demand for this product increases and new retail partners come on board.
[1] All data is sourced from analysis of 2019-2023 parcel data recorded by Australia Post Group
[2] PowerRetail Trajectory Report 2021