Cross-border e-commerce solution from The Delivery Group and Parcel Monkey Group

LinkedIn +

The Delivery Group has joined forces with IT and delivery specialist the Parcel Monkey Group to launch ETrak, a new e-commerce delivery solution to simplify the process of international shipping for online retailers.

It incorporates an end-to-end shipping service – from collection, labelling and sortation, to customs clearance and injection into the final-mile carrier network. Notably, customers can access real-time tracking information on shipments, manage returns and produce detailed reports, all through a single cloud-based platform.

The companies highlight that, with the transition period for Brexit coming to an end on December 31, UK retailers will be faced with new challenges for shipping to the EU. They say ETrak provides an end-to-end solution to keep international shipping simple and affordable, offering a route-optimized, cross-border shipping solution that is designed with the end-user in mind. For example, it seamlessly integrates with existing software such as Metapack, Consignor and Linnworks.

Steve Stokes, group CEO, The Delivery Group, commented, “We want to help retailers capitalize on booming global e-commerce trade by opening up new international markets. Too often, ambitions around international growth are stifled because of the time-consuming complexities surrounding cross-border shipping. With ETrak, we remove that hassle and provide a real pathway for growth.”

Nav Ramiah, CEO of the Parcel Monkey Group, added, “In the world of e-commerce delivery, price is no longer the sole factor when it comes to winning and retaining customers. Choice, convenience and quality of service all contribute to the customer experience. ETrak’s multi-carrier, cross-border shipping solution makes it easy and affordable for retailers to reach customers around the world and provide a fast and efficient delivery experience that will transform first-time buyers into loyal customers.”

Share this story:

About Author

, web editor

Lawrence has been covering engineering subjects – with a focus on motorsport technology – since 2007 and has edited and contributed to a variety of international titles. Currently, he is responsible for content across UKI Media & Events' portfolio of websites while also writing for the company's print titles.

Comments are closed.