Hongkong Post selects Hurricane Commerce as cross-border data partner

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Postal company Hongkong Post has chosen postal data company Hurricane Commerce as the data partner to support its e-commerce operations.

The post will be using Hurricane Commerce’s Zephyr and Aura solutions. The Zephyr solution is designed to ensure that shipments have the right data – including HS6 codes, product descriptions and 8- and 10-digit import and export codes – to pass smoothly through customs and on to the end consumer. Meanwhile, Hurricane’s Aura product covers cross-border areas of duty and tax calculation, prohibited and restricted goods screening and denied parties screening.

Hongkong Post plans to make Hurricane’s inquiry functions available for all destinations to customers, enabling them to check all the customs-related information to assist their shipments. This includes HS Code checking and tax and VAT calculation. Customers will also be able to check if an item is prohibited or if the sending or receiving party is banned. The service will be provided in Hongkong Post locations via computers in each branch and online via the website and Hongkong Post app.

The need for complete and compliant data in cross-border e-commerce trade has been driven by a series of regulatory events, including the introduction of the EU’s electronic business portals Import One-Stop Shop (IOSS) in July 2021 and the Import Control System 2 (ICS2). The second release of ICS2 comes into effect in March 2023 and affects all parties involved in handling, shipping and transporting cargo, express or postal consignments to or via the EU by air with the requirement for minimum data sets.

Martyn Noble, CEO of Hurricane Commerce, said, “We are delighted to be the chosen data partner to Hongkong Post. Our solutions are now the preferred option of postal operators and postal networks across the globe as our customers rise to the challenges and opportunities presented by increasing cross-border regulations and geo-political tensions.”

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