Cainiao partners with GLS Spain to achieve three-day delivery guarantee

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The logistics arm of Alibaba Group, Cainiao Network, has partnered with General Logistics Systems (GLS) to enable AliExpress merchants in Spain to offer customers a guaranteed three-day delivery service.

Merchants in Spain can access the service via the AliExpress website. Parcels will be collected the same day or the next day from merchant’s chosen location. The minimum that merchants can send through the service is a 1kg parcel. The service was first piloted in early August and officially launched in October 2021. Currently, it serves around 100 Spanish AliExpress merchants.

David Bu, general manager at Cainiao Network Europe, said, “Spain is one of Cainiao’s key markets in Europe. By providing superior service at a competitive price to support local merchants, we hope to better satisfy local consumers’ needs when they shop locally and to contribute to the development of the local e-commerce ecosystem.”

Luis Doncel, general manager at GLS Spain, pointed out that “the agreement with Cainiao is a testament to the effort we are making throughout our network to develop shipping solutions that adapt to current needs. We agree with Cainiao and AliExpress on our vocation for continuous improvement and technological development, to meet increasingly higher demands of end users and companies in the current stage of transformation within the sector.”

This partnership forms part of Cainiao’s larger plans to grow its European logistics services network. Over the past few years, Cainiao has set up a smart regional eHub at the Liège Airport in Belgium and deployed lockers in Spain and France to improve last-mile delivery efficiency for local customers. This growth is further supported by the deployment of an intra-Europe trucking network that covers more than 30 European countries.

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