Parcel and Postal Technology International
  • News
    • A-E
      • Automation
      • Business Diversification
      • Construction / Development
      • Cross-border
      • Delivery
      • E-commerce
      • Expo
    • F-O
      • Freight
      • IT & Systems
      • Last Mile
      • Lockers / PUDO
      • Logistics
      • Mail
      • Operations
    • P-R
      • Packets
      • Parcels
      • Peak
      • Retail
      • Returns
    • S-Z
      • Sorting Systems
      • Staff / Personnel
      • Sustainability
      • Technology
      • Vehicles / Fleet
  • Features
  • Online Magazines
    • March 2025
    • September 2023
    • June 2023
    • March 2023
    • December 2022
    • SHOWCASE 2019
    • Archive Issues
    • Subscribe Free!
  • Opinion
  • Videos
  • Analysis
  • Awards
    • 2025 Awards
    • Previous Winners
  • Supplier Spotlight
  • Parcel + Post Expo
LinkedIn YouTube Twitter
  • Sign-up for Breaking News Emails
  • Meet the Editors
  • Contact Us
  • Media Pack
Subscribe
LinkedIn Facebook
Parcel and Postal Technology International
  • News
      • Automation
      • Business Diversification
      • Construction / Development
      • Cross-border
      • Delivery
      • E-commerce
      • Expo
      • Freight
      • IT & Systems
      • Last Mile
      • Lockers / PUDO
      • Logistics
      • Mail
      • Operations
      • Packets
      • Parcels
      • Peak
      • Retail
      • Returns
      • Sorting Systems
      • Staff / Personnel
      • Sustainability
      • Technology
      • Vehicles / Fleet
  • Features
  • Online Magazines
    1. December 2024
    2. September 2024
    3. June 2024
    4. March 2024
    5. SHOWCASE 2019
    6. Subscribe Free!
    Featured
    April 2, 2025

    In this Issue – March 2025

    Online Magazines By Web Team
    Recent

    In this Issue – March 2025

    April 2, 2025

    In this Issue – December 2024

    December 5, 2024

    In this Issue – September 2024

    September 19, 2024
  • Opinion
  • Videos
  • Analysis
  • Awards
    • 2025 Awards
    • 2024 Award Winners
    • 2023 Award Winners
    • 2022 Award Winners
    • 2021 Award Winners
    • 2020 Award Winners
    • 2019 Award Winners
    • Previous Winners
  • Supplier Spotlight
  • Parcel + Post Expo
LinkedIn Facebook
Subscribe
Parcel and Postal Technology International
Construction / Development

HK$1.5bn automated service center unveiled by DHL Express in Hong Kong

mmBy Elizabeth BakerApril 10, 20243 Mins Read
Share LinkedIn Twitter Facebook Email
A group of five executives in suits stand in front of a screen that says "Hong Kong West Service Center Grand Opening", and behind two traditional Chinese festive dragon bulong props.
Credit: DHL

DHL Express has launched its HK$1.5bn (US$1.9bn) Hong Kong West Service Center (KWC).

Fully automated facility

Featuring a fully automated sorting system, the facility can handle over 50,000 shipments a day, offering a double increase in sorting capacity compared to its predecessor. The facility is also newly equipped with in-line reweighing and dimensioning machines and 100% in-line x-ray screening to facilitate greater operational efficiency and accuracy in shipment handling.

Located in the Tuen Mun West logistics site assigned by the HKSAR government to support modern logistics development, the KWC has direct access to Hong Kong’s transportation network. It is only a 20-minute drive to Hong Kong International Airport via the Tuen Mun-Chek Lap Kok tunnel – and is close to container terminals and mainland China. The transportation network offers shippers faster access to markets and enhanced connectivity through DHL’s global network covering over 220 countries and territories.

Taking steps toward green and sustainable logistics

According to DHL, the fully automated facility is the first Leadership in Energy and Environmental Design (LEED) Gold-certified service center in Hong Kong. Key sustainable features of KWC include expandable electric vehicle charging stations, with the capacity to support over 30 EV chargers and meet DHL Express’s future EV fleet expansion demands; 100% battery-operated forklifts to reduce carbon emissions; a building management system; and smart meters deployed for remote monitoring and control of energy consumption. Additionally, all lights are equipped with dimmable LEDs powered by smart controls, thereby minimizing electricity consumption. The system is programmed to turn off lights during non-peak hours and switch off lights when rooms are unoccupied. Alongside this, an efficient air-conditioning system and big ceiling fans are installed for better ventilation and more efficient energy consumption.

Gearing up to address growing trade demand

The unveiling of the facility is aligned with the government of the Hong Kong Special Administrative Region’s plan to develop the city into a sustainable, international, smart logistics hub focusing on high-value goods and e-commerce markets. Building upon the growth potential of the Greater Bay Area, the completion of the three-runway system this year and the projected increase in Hong Kong’s exports by 4% to 6%, the new facility is well poised to capitalize on potential business opportunities.

“The recent launch of our expanded Central Asia Hub at Hong Kong International Airport and the opening of this fully automated Hong Kong West Service Center strengthen our network and capabilities. They also reinforce our commitment to enhancing Hong Kong’s position as an international trade and logistics hub,” said Andy Chiang, senior vice president and managing director of DHL Express Hong Kong and Macau. “At DHL, we keep sustainability close to heart. Earning the first LEED Gold certification for our service center in Hong Kong is a testament to our ongoing efforts to reduce our carbon footprint across all operations. DHL will continue to invest in low-emission solutions, sustainable energy sources and greener vehicle fleet and facilities to further enhance operational efficiency while minimizing the environmental impact.”

To find out more about DHL’s hub opening plans, read Parcel and Postal Technology International’s exclusive feature on DHL’s recently opened US$195m sortation center in Poznan, Poland, here.

Share. Twitter LinkedIn Facebook Email
Previous ArticlePackage.AI uses generative AI to boost customer support agent productivity
Next Article InPost appoints Neil Kuschel as UK CEO

Related Posts

Construction / Development

PostNord invests US$112m in its largest parcel terminal ever

April 16, 20252 Mins Read
Construction / Development

Goodman and Seur begin construction on €150m logistics site in Spain

April 9, 20252 Mins Read
Construction / Development

Posten Bring begins construction on new logistics terminal

April 3, 20252 Mins Read

Receive breaking stories and features in your inbox each week, for free


Enter your email address:


Latest News

Royal Mail adds 7,000th electric vehicle to fleet

May 16, 2025

Australia Post warns customers about rising number of parcel scam messages

May 16, 2025

DHL adds 30,000m2 warehouse to health logistics campus in Germany

May 16, 2025
Getting in Touch
  • Contact Us / Advertiser
  • Meet the Editors
  • Download Media Pack
  • Breaking News Emails
Our Social Channels
  • Facebook
  • LinkedIn
Supplier Spotlights
  • Loadhog
  • Cookie Policy
  • Privacy Policy
  • Terms & Conditions
  • Notice & Takedown Policy
  • Site FAQs
© 2025 UKi Media & Events a division of UKIP Media & Events Ltd

Type above and press Enter to search. Press Esc to cancel.

We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By clicking “Accept”, you consent to the use of ALL the cookies.
Cookie settingsACCEPT
Manage consent

Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.
Necessary
Always Enabled

Necessary cookies are absolutely essential for the website to function properly. These cookies ensure basic functionalities and security features of the website, anonymously.

CookieDurationDescription
cookielawinfo-checkbox-advertisement1 yearSet by the GDPR Cookie Consent plugin, this cookie records the user consent for the cookies in the "Advertisement" category.
cookielawinfo-checkbox-analytics1 yearSet by the GDPR Cookie Consent plugin, this cookie records the user consent for the cookies in the "Analytics" category.
cookielawinfo-checkbox-functional1 yearThe GDPR Cookie Consent plugin sets the cookie to record the user consent for the cookies in the category "Functional".
cookielawinfo-checkbox-necessary1 yearSet by the GDPR Cookie Consent plugin, this cookie records the user consent for the cookies in the "Necessary" category.
cookielawinfo-checkbox-others1 yearSet by the GDPR Cookie Consent plugin, this cookie stores user consent for cookies in the category "Others".
cookielawinfo-checkbox-performance1 yearSet by the GDPR Cookie Consent plugin, this cookie stores the user consent for cookies in the category "Performance".
elementorneverThe website's WordPress theme uses this cookie. It allows the website owner to implement or change the website's content in real-time.
JSESSIONIDsessionNew Relic uses this cookie to store a session identifier so that New Relic can monitor session counts for an application.

Functional

Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features.

CookieDurationDescription
__cf_bm30 minutesCloudflare set the cookie to support Cloudflare Bot Management.

Analytics

Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.

CookieDurationDescription
CONSENT2 yearsYouTube sets this cookie via embedded YouTube videos and registers anonymous statistical data.
uidsessionThis is a Google UserID cookie that tracks users across various website segments.
vuid1 year 1 month 4 daysVimeo installs this cookie to collect tracking information by setting a unique ID to embed videos on the website.
_ga1 year 1 month 4 daysGoogle Analytics sets this cookie to calculate visitor, session and campaign data and track site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognise unique visitors.
_ga_*1 year 1 month 4 daysGoogle Analytics sets this cookie to store and count page views.

Advertisement

Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customized ads.

CookieDurationDescription
OAGEOsessionOpenX sets this cookie to avoid the repeated display of the same ad.
OAID1 yearCookie set to record whether the user has opted out of the collection of information by the AdsWizz Service Cookies.
VISITOR_INFO1_LIVE5 months 27 daysYouTube sets this cookie to measure bandwidth, determining whether the user gets the new or old player interface.
YSCsessionYoutube sets this cookie to track the views of embedded videos on Youtube pages.
yt-remote-connected-devicesneverYouTube sets this cookie to store the user's video preferences using embedded YouTube videos.
yt-remote-device-idneverYouTube sets this cookie to store the user's video preferences using embedded YouTube videos.
yt.innertube::nextIdneverYouTube sets this cookie to register a unique ID to store data on what videos from YouTube the user has seen.
yt.innertube::requestsneverYouTube sets this cookie to register a unique ID to store data on what videos from YouTube the user has seen.

Others

Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet.

CookieDurationDescription
VISITOR_PRIVACY_METADATA5 months 27 daysDescription is currently not available.

SAVE & ACCEPT
Powered by