Chinese online retail giant JD.com has launched its Joybuy service in the UK, enabling e-commerce customers to get same-day deliveries on orders placed before 11am.
The same-day delivery service is now available to over 17 million people – 4.5 million households – across Greater London, Birmingham, Leicester, Nottingham, Oxford and Cambridge and will be rolled out to more UK towns and cities in the coming months. Joybuy has also been launched in Germany, the Netherlands, France, Belgium and Luxembourg.
The Double 11 service (where orders received before 11am are delivered by 11pm on the same day) is free on orders of £29 (US$38.65) or more and customers can check Double 11 availability by entering their postcode. Shoppers outside the Double 11 delivery zones can still access next-day or standard delivery nationwide.
Joybuy manages its Double 11 delivery service from end-to-end by using its dedicated last-mile express delivery service JoyExpress and more than 60 warehouses and depots across Europe. Customers can also choose to collect their parcels through the Joybuy Pick-up Service at over 11,000 pickup points across the UK, which includes more than 400 locker locations.
A spokesperson for Joybuy in the UK said, “Joybuy is here! It’s time for a better, more joyful way to shop online. The UK and Europe have some of the savviest shoppers in the world, and we’re bringing our decades of retail and logistics experience to the UK and Europe to change the way people shop online for the better.
“By owning the process from the warehouse to the front door, we’re making same-day delivery the new standard. Our investment in the UK and across Europe is focused on ensuring that when a customer clicks ‘buy’, they know the product will be delivered to their door with the quality, speed and reliability they deserve.”
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