DHL has announced a new partnership that will see it use SingPost’s post office infrastructure and logistics network to offer international shipping services to customers across Singapore.
The partnership aims to make international shipping more convenient, accessible and sustainable for customers on the island, the companies said.
Since the launch of a pilot project in March at 14 SingPost outlets, parcel drop-offs have doubled, according to DHL, highlighting the need to meet the growing demand for convenient shipping options.
Each shipment also includes complimentary participation in DHL Express’s GoGreen Plus (GGP) service, giving customers the option of reducing the greenhouse gas emissions associated with their international air shipments using sustainable aviation fuel (SAF).
This is enabled by the ‘book & claim’ approach, which lets DHL directly replace fossil fuels with sustainable fuels within the logistic company’s network and allocate environmental benefits to paying customers, even when their shipments are not physically transported with the assets using these fuels.
Recently, DHL Express committed to purchasing 9.5 million liters of SAF made in Singapore, marking its first SAF purchase for international flights departing from Singapore Changi Airport and one of Asia’s largest SAF deals in the air cargo sector.
In addition to DHL shipping services, customers can opt for more sustainable packaging options at these outlets, including 100% recyclable, FSC-certified DHL brown boxes in multiple sizes to suit varying packaging needs.
Neo Su Yin, group chief operating officer at SingPost, said, “Our partnership with DHL Express represents a significant strategic collaboration to enhance the utilization of SingPost’s logistics infrastructure and post office network. Through this alliance, we are able to introduce new and emission-reduced international service options that address evolving customer needs, in line with SingPost’s ongoing commitment to innovation and sustainability.”
The partnership expands the number of customer touchpoints for both parcel drop-off and pickup, using SingPost’s existing infrastructure. DHL Express will operate four service centers with over 160 DHL retail drop-off points. 1,500 locker pickup locations are available for customers across the island.
Christopher Ong, managing director for DHL Express Singapore, commented, “The collaboration with SingPost not only brings DHL Express’ cross-border shipping services in Singapore closer to our customers but also empowers them to participate in our sustainability journey together. To be the leader in emission-reduced logistics operations, we are constantly looking for ways to operate more sustainably while enhancing our customers’ experience. We are thrilled to work with SingPost to bring more value-added services to our customers in Singapore.”