Royal Mail has launched an International Tracked service that enables account customers as well as consumers to send heavier and larger items abroad.
Royal Mail account customers can now send parcels of up to 30kg in weight and non-account holders, including consumers, can send up to 20kg in weight. All customers are now able to send larger parcels up to 61cm x 46cm x 46cm.
The new service enables Brits to send larger and heavier parcels to family and friends abroad. Popular items to send include care packages, selections of books and large items of clothing such as coats. The service is particularly helpful for parents with children living or studying abroad.
Royal Mail also offers Import One Stop Shop (IOSS) to support easy shipments to the EU and Postal Delivered Duties Paid to eight destinations – Germany, France, the Republic of Ireland, Portugal, the Netherlands, Cyprus, Malta and Austria – to make the process quicker and easier for recipients. Previously, customers could only send up to 2kg worldwide and up to 5kg to selected destinations. Parcels could not exceed a maximum of 90cm for all three dimensions combined.
Once onboarded, Royal Mail account customers can purchase the new International Tracked service through their Royal Mail-approved shipping solution. Non-account holders and consumers can send heavier and larger parcels through Royal Mail’s Click & Drop. Parcels can be collected via Royal Mail’s convenient Parcel Collect service or can be dropped off at any Parcel Postbox or post office branch.
Nick Landon, chief commercial officer at Royal Mail, said, “After the challenges of the last few years, many businesses and marketplace sellers are looking for ways to open up new markets and new opportunities for growth. Expanding our products so that all of our customers can send heavier and larger items through the Royal Mail International services they already use and trust is a great way of enabling just that. Our shipping solutions make it really easy to use these services and are just one of the ways we are changing to help our customers to grow.”
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