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The January 2018 issue is now available online! Packed full of news, interviews and features, including:
PROTECT & PREVENT : The threat to posts’ revenue streams from fraudsters and thieves is substantial. Technology and training offer a solution, writes Karl Vadaszffy
LAST-MILE EXPRESS : The integration of routing software and drones could offer posts a way to keep up with consumer demand, writes Richard Williams
CLICK FOR GROWTH : Posts are behind efforts to use e-commerce to stimulate developing and transition economies, writes Hilary Robertson
SUPPORT NETWORK : While customer service once MEANT a trip to the source of the problem or a lengthy phone call, digitized assistance is being rolled out across the board in the postal industry. Kirstie Pickering investigates
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