Yodel has appointed Simon Chave as its new chief information officer (CIO) to continue the business’s digital transformation journey.
Chave has been a member of Yodel’s tech leadership team since joining the business in 2020 and has led a series of digital transformation initiatives to improve e-commerce, customer service and operational capabilities across the business. He spent 30 years leading an IT consultancy practice serving multiple industries before joining Yodel. Specializing in retail and logistics, he has worked with senior client leadership teams to deliver IT solutions across e-commerce, the supply chain and business financials.
Chave will succeed Helen Marshall, who is retiring after four years as CIO and almost 10 years at Yodel. Marshall was recently awarded CIO of the Year and IT Leader of the Year at the Women in Tech Excellence awards for her work in STEM leadership.
Mike Hancox, CEO of Yodel, commented, “Chave has been at the heart of our IT team, leading some of our biggest digital transformation projects in recent years. He brings a wealth of experience to the role, both within Yodel and throughout his career, and inherits a strong team with a proven track record in the delivery of excellent IT service levels. We are continuing to invest heavily in new technology, innovations and colleagues as demand for parcel deliveries continues to grow year on year. We are immensely grateful to Helen for her dedicated service to Yodel and wish her the best in her retirement.”
Chave added, “I am very excited to lead the Yodel IT team and am fortunate to start my journey with an established team that has bags of talented individuals who are passionate about the quality of the services they provide. Consistently excellent IT service levels will remain our focus, combined with a healthy dose of innovation to support our valued clients and customers.”
Read more key staff and personnel updates from the parcel and postal technology industry, here.