AusPost to hire thousands more staff to cope with lockdown parcel influx

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Australia Post (AusPost) has announced that it will hire more than 4,000 staff nationally to deal with increased parcel volumes caused by extended lockdowns.

Having already opened pop-up sites to help with processing, AusPost is set to recruit 4,000 new team members nationally, with 3,500 additional delivery roles (including 350 in regional areas) which includes more than 1,000 drivers and 2,100 staff to help sort parcels, as well as many new customer support roles based in Victoria and Queensland.

With the most recent lockdowns across New South Wales and Victoria driving Australians to shop online in record numbers, AusPost has confirmed that weekend deliveries will remain in place from now until the end of the year, with up to half a million parcels delivered each and every weekend from now until Christmas.

More than nine million Australians shopped online in the past financial year, with AusPost’s 2021 Inside Online Shopping eCommerce report revealing almost 32% growth year-on-year.

Nicole Sheffield, executive general manager of community and consumer at AusPost, said, “Our posties and drivers have been out there since March last year, often delivering on most days like it’s Christmas. We know that Australians are relying on us more than ever and will continue to do so in the coming months, which is why we’re putting some key measures in place to be ready for our biggest Christmas ever.

“We’ll be hiring more than 4,000 new team members across the country, helping process at our sorting facilities, helping customers online and on the phone, and out delivering for Australians,” she said.

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Dan originally joined Parcel and Postal Technology International in 2014 having spent the early years of his career in the recruitment industry. As online editor, he now produces daily content for the website and supports the editor with the publication of each exciting new issue. When he’s not reporting on the latest technological developments, Dan can be found on the golf course or apprehensively planning his next DIY project.

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