Latvian state postal service company Latvijas Pasts says it is building a home parcel locker network in Latvia, which will be open to all service providers and will use lockers created by the Estonian technology company Cleveron. The lockers accept mail, parcels and groceries and are operated via an app. The first units are due to be installed in August.
The home delivery service will be implemented by the subsidiary of Latvijas Pasts, SIA Mailmaster. “With the rapid growth of home deliveries we needed to think about how to deliver items to the customers in the most convenient way. A home parcel locker is definitely one such solution,” said Gatis Ģērmanis, a member of the Mailmaster board.
“The advantages a home parcel locker offers match the needs of our customers. They could be described in three words: convenience, security, simplicity. Convenience means that the customer saves time because they do not need to wait at home for a courier or go anywhere to pick up their orders. The parcels are safely stored in a steel locker in front of their house and the locker can only be opened by the owner or the assigned family member via the app. The simplicity stands for the ease of installation and use of the solution,” continued Ģērmanis.
The post says that the home parcel lockers will allow customers to receive virtually any postal or courier items, parcels and groceries thanks to their size. “For example, you can put 44 standard-size shoe boxes or five fully filled large standard food bags in the parcel, so you don’t have to worry about not getting something through the parcel locker,” explained Ģērmanis.
“We have tested the home locker open network for some time now in Estonia and it is clear that customers value convenience above all. We are excited to see that Latvijas Pasts is taking a bold step, disrupting the set ways and actually building a truly open network, available for all service providers. We believe that is the future of home deliveries since this will benefit the customers and companies alike,” concluded Arti Kütt, COO of Cleveron.