Skroutz, the biggest e-commerce platform in Greece, is installing a nationwide network of battery-driven Infinity lockers from SwipBox, with the first parcel lockers installed in March in Athens being used to gain feedback for the next stage of the nationwide rollout.
The Infinity parcel lockers will be in convenient locations for end users such as housing estates, gas stations and shopping malls.
Stefanos Katsimpas, business director at Skroutz Last Mile, said, “We believe that the Skroutz Point offering will help us scale our courier service while maintaining a robust customer experience with high NPS scores. Scaling a locker network is a complex operational procedure and we believe that SwipBox’s Infinity product will help minimize installation effort and scale even faster.”
For SwipBox, this is a new type of business partner as it normally deals with carriers rather than retailers. Skroutz is both of these and the collaboration has been a natural next step for SwipBox, according to Nicki Schousboe, senior sales manager at SwipBox.
“Our partnership with Skroutz shows that there is room in the market for new initiatives and new ways of thinking first- and last-mile solutions,” Schousboe added. “SwipBox is a tech company that delivers to the whole value chain, and we are happy to do this with such an innovative thinking partner as Skroutz Last Mile.”