Veho – an e-commerce package delivery service that uses crowdsourced drivers for same-day and next-day delivery – is expanding to Chicago and Dallas-Fort Worth, with further plans to add more cities later this year.
Veho, which launched in Colorado in 2018, has recently been piloting its service with several national e-commerce brands, including eyewear brand Warby Parker and apparel brand Shinesty. The company uses a combination of micro-sorting facilities and anyone in their own car as delivery drivers, which allows it to provide fast shipping at low cost.
Customers who receive packages from Veho can easily reroute or reschedule their delivery from their phone or provide real-time delivery instructions directly to the driver. “We have found the feedback from customers and drivers overwhelmingly positive,” said CEO Itamar Zur. “Customers want not only visibility, but also control over their delivery experience. We are excited to bring this innovation to the market.”
The announcement comes only weeks after Amazon’s own announcement that it would soon make guaranteed one-day shipping available to all Amazon Prime members in North America. With Amazon gaining dominance in the final mile through a combination of professional and crowdsourced (‘Flex’) delivery drivers, Veho aims to level the playing field for any retailer who wishes to enjoy the same benefits of a high-tech and speedy delivery network.